Contact Us

Have a question about our custom whitewall tires or wire wheels? Our team is here to help you every step of the way.

📞 Phone Support

1 (888) 884-4399
Mon–Fri, 9 AM – 6 PM (PST)

📧 Email

support@ninjatire.com
Typically responds within 24 hours

🏢 Address

Ninja Tire
7400 Elsie Ave Suite A
Sacramento, CA 95828
United States

📱 Text Message Communication

If you would like to receive text message communication from Ninja Tire, text START to:

  • +1 (916) 936-0331
  • +1 (916) 994-0445

By doing so, you’re opting in to receive order updates, product alerts, and account-related messages.


SMS Disclaimer: Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Contact: +1 (916) 936-0331 or support@ninjatire.com.

Frequently Asked Questions

Most in-stock orders ship the same day if placed before 12 PM (California time). Mounting and balancing orders ship in 2 business days. Custom whitewall tires take 2–3 weeks to build.

We offer 30-day returns for unused products. Custom-made whitewalls are non-returnable. Please contact us before test-fitting or returning any item.

Currently, we only ship within the United States. Please contact us if you’re interested in international delivery.

We verify every order manually using your vehicle’s year, make, and model. You’ll receive a follow-up if any additional info is needed to confirm fitment.

Yes, all wire wheel photos are taken in-house and represent actual inventory. Some tire images may be stock photos representing the correct brand/model but not the exact size or stripe. Always refer to the product description for specs.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and financing options like Affirm and Acima.

Please take clear photos of the damage and contact us immediately. We will assist with a replacement through FedEx or UPS claims.

Data Collection: We collect your name, email, address, and phone number via forms or checkout.

Data Usage: Only used for order updates, promos, and account info.

Data Security: We protect your data with secure storage measures.

Retention: Data is stored while subscribed. You can request deletion anytime.

Rates: Message and data rates may apply. Frequency may vary.

Opt-Out: Reply STOP or email support@ninjatire.com. A confirmation message will be sent and your number will be removed within 24 hours.

Non-Sharing: We do not share, sell, or rent your information to third parties.

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